This month’s three ideas
- Before you buy another AI seat, map the workflow end-to-end: you will usually find a faster win in process design than in a new model.
- Treat prompts and retrieval rules as part of your configuration: version them, review them, and own them like code.
- If your assistant can answer questions about your data, it should also log what it answered and who asked: basic observability saves grief later.
What we’re reading
We are following guidance from regulators and industry bodies on AI transparency, vendor due diligence, and DPIAs. If you want pointers tailored to your sector, book a call: we are happy to share practical checklists.
From the team
Thank you to clients who gave feedback on our client portal experience this quarter. We are rolling incremental improvements to reporting and notifications based on what you told us.
Next month’s newsletter will cover evaluation methods for AI systems in production (so you can prove value, not just promise it).