Executive snapshot
March closed with strong demand for workflow automation that sits entirely inside client infrastructure: email triage, document processing, and internal RAG over contracts and policies remain the top three use cases.
We continue to prioritise measurable outcomes over generic AI tooling without ownership: time returned to teams, fewer errors and clearer audit trails.
Delivery highlights
- Several client systems moved from pilot to production with defined SLAs and handover documentation.
- Governance reviews emphasised data retention, access control, and human-in-the-loop checkpoints for high-stakes decisions.
- Integration patterns stabilised around Microsoft 365, Google Workspace, and common CRM/ERP endpoints.
Risks and focus for April
Clients are rightly asking harder questions about model drift, prompt injection, and third-party subprocessors. Our April workstreams will continue to bake security and privacy reviews into the deployment path, not as a late add-on.
If you are planning new AI initiatives next quarter, we recommend lining up process discovery and data mapping early: parallel tracks shorten overall time to value.